Comprehensively and accurately understand and evaluate customer requirements, including performance, specifications, usage environment, special characteristics, safety characteristics, etc. Identify and evaluate potential risk factors.

Strictly follow the requirements of ISO9001 and IATF16949 systems for product design, while also considering material selection, manufacturability and assemblability, past successful product structures and experiences to ensure effective implementation in subsequent production. In the sample stage, verify according to the reliability test requirements in the specification.

All important processes of LCM and CTP are produced by CDTech itself, ensuring effective control and assurance of the production process. Strictly follow the production process to ensure that each operation meets established standards, select high-quality raw materials that meet specification requirements, and ensure the stability of product performance.

All CDTech products have undergone 100% functional testing and visual inspection to ensure that they meet design requirements and customer expectations.

We have established a rapid response mechanism to promptly handle customer feedback and complaints. Usually, we can reply to customers within 1 day about the possible causes of defects and temporary measures, issue a defect judgment report within 3 days of receiving the defective product, and issue an 8D analysis and improvement report within 7 days.

The lifetime of our product is determined by the lifetime of the LED in the backlight, usually 30000 hours or 50000 hours. Please refer to the specifications for details.

The warranty period of CDTech is one year according to LCD industry standards. Within one year, any product with any problems can receive free after-sales service and returns. After one year, CDTech can still provide paid after-sales service.

All devices are designed and handled in consideration of ESD protection. This includes ESD-SAFE packaging within anti-static bags, wraps, and trays. Customers are reminded to always follow ESD safety to best protect the devices.